Best Practice in Accessible Tourism

Best Practice in Accessible Tourism

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This volume focuses on policy and best practice in accessible tourism, reflecting the qstate-of -the-artq as expressed in a selection of international chapters. It brings together global expertise in planning, design and management to inform and stimulate providers of travel, transport, accommodation, leisure and tourism services to serve guests with disabilities, seniors and the wider markets that require good accessibility. Accessible tourism is not only about providing access to people with disabilities but also it addresses the creation of universally designed environments that can support people that may have temporary disabilities, families with young children, the ever increasing ageing population as well as creating a safer environment for employees to work. The book gives ample evidence that accessible tourism organisations and destinations can expand their target markets as well as improve the quality of their service offering, leading to greater customer satisfaction, loyalty and expansion of business.Bruce Cameron is Director of Easy Access Publishing Australia. ... United Kingdom and Europe in 1992, he left the finance industry to research, write and publish Easy Access Australia, Australiaa#39;s only ... During that time, Andrew worked in a number of areas of the organisation, including information management, tourismanbsp;...

Title:Best Practice in Accessible Tourism
Author: Dimitrios Buhalis, Simon Darcy, Ivor Ambrose
Publisher:Channel View Publications - 2012-01

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