Manual for Nursing Communication Observation Tool (NCOT)

Manual for Nursing Communication Observation Tool (NCOT)

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The purpose of this tool, the Nursing Communication Observation Tool (NCOT), is to assist you as an observer in collecting and analyzing data about interpersonal communications. It is patterned after the work of Robert Freed Bales of the Center for the Behavioral Sciences at Harvard University and designed for observing any interpersonal communication occurring in nursing practice contexts in which you, as a nurse, interact with your clients, peers, leaders, and colleagues of nursing and other health care professions.The research instrument, a€œPatientsa#39; Trust and Nursing Behaviors Toolaquot;~ was developed by Boyd to identify nursesa#39; behaviors that increase patientsa#39; reported trust of the nurse. The tool was used to interview a convenience sample of in- patientsanbsp;...

Title:Manual for Nursing Communication Observation Tool (NCOT)
Author: Bonnie Battey
Publisher:Xlibris Corporation - 2009-05-01

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