A guide to customer service skills for the help desk professional

A guide to customer service skills for the help desk professional

4.11 - 1251 ratings - Source



This detailed look at the qsoftq skills needed to succeed as help desk professional will provide students with proven customer support techniques for the workplace.Dona#39;t worry about sounding fake a€” Americans dona#39;t tend to notice if a foreign- born person speaks with a heavy American accent. Theya#39;ll just think that your English has improved. 4. Dona#39;t sound too perfect a€” native American English speakersanbsp;...


Title:A guide to customer service skills for the help desk professional
Author: Donna Knapp
Publisher:Course Technology Ptr - 2004-11-01
ISBN-13:

You must register with us as either a Registered User before you can Download this Book. You'll be greeted by a simple sign-up page.

Once you have finished the sign-up process, you will be redirected to your download Book page.

How it works:
  • 1. Register a free 1 month Trial Account.
  • 2. Download as many books as you like (Personal use)
  • 3. Cancel the membership at any time if not satisfied.


Click button below to register and download Ebook
Privacy Policy | Contact | DMCA